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MANAGED INFRASTRUCTURE - Full lifecycle management of servers, storage and networking equipment, with real-time monitoring and analytics to minimize downtime and speed problem resolution. When you pay a technician an hourly fee to fix a problem, upgrade your systems, or manage a project, you get exactly what you pay for: a one-time visit and a one-time solution. If you're looking for a business partner who can provide comprehensive support and peace of mind, Gulf South Technology is here for you. By anticipating potential problems before they result in downtime, network monitoring can keep your IT network from painful and costly availability losses. Rosewood has a long history of investing in and creating value within numerous industries. With Mobius Internet IT & Communications as your managed services provider, we'll do it all - from our free Tech Check analysis to installation, maintenance and backups. However, some MSPs also offer MSSP-type services, making them a good choice for businesses that need comprehensive IT management and specialized cybersecurity services.
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Certified Expertise in Microsoft's Entire Range of Server Platforms. Make sure you have a process and backups in place to restore your system. We reduce your printing and repair costs while also keeping your copier, printer, or multifunction device operating with continued managed print services (MPS). Meriplex built its reputation as a trusted partner by delivering business-driven solutions that provide the scalability and support required to power growth. Next-Generation Connectivity. ProSight managed services offered by Progent include: ProSight Network Audits.
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For server consolidation and simplified management in networks that include Linux and Microsoft Windows, Progent offers VMware consulting and Citrix XenServer support. Maintenance notifications and security alerts. Proactive services include: AV analytics offer a wealth of knowledge that can provide tangible data that should drive your operation and purchasing decisions. Managed Service Providers are best for businesses looking for a one-stop solution for their technology needs, while MSSPs are best for companies with specific security concerns. Our Ransomware tool stops that spread before it can happen. Improved Technical Support. Proactive IT services in Baton Rouge, LA.
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Whether you need one-time phone help and Internet-based network repair or ongoing Help Desk services and system administration, Progent's professionals can provide your company world class network support while permitting you to eliminate the cost and administration overhead of running a full-service internal IT staff. While they may share a similar acronym and provide similar services, MSPs and MSSPs are quite different from a business perspective. "Great company to work with! High cost of on-premises communications equipment. In addition to these areas, they are pursuing new platforms in specialty chemicals, transportation & logistics, and outsourced business services, among others.
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Regular service can help manage this process to keep systems functioning properly and more secure. Not so with The Purple Guys. Whether there is a jam or a part needs to be replaced, our experienced technicians repair your printer, copier, or multifunction device quickly. Progent's Applications Experts Group provides remote and in-depth engineering expertise and education in specific application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management (CRM). As a Microsoft Certified Partner support company, Progent has the use of a broad array of Microsoft support tools, technical databases, and on-going training. Since most of our work is "behind the scenes" you may not see us onsite working.
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From here, we will gather detailed information on what currently works for you and what you need to take your business to the next level. Reduced Costs – We can help you reduce your IT expenses by supplementing your existing staff, instead of hiring additional full-time team members. By collaborating with Gulf South Technology Solutions, your internal IT department can focus on what is most important, whether it is more strategic initiatives or day-to-day operations of your business, and we will handle the rest. For more information, see ProSight Reporting for ticketing and network monitoring platforms. Besides maximizing the security and reliability of your computer environment, Progent's patch management services free up time for your in-house IT staff to focus on more strategic initiatives and tasks that derive the highest business value from your network.
With this Continuous Service Improvement framework, you can expect timely and reliable support to your teams regardless of the geographical distance or time of day or night. An MSP helps businesses manage their technology, from network management and data backup to cybersecurity and software updates. Progent's Cisco CCIE consultants can connect to your environment via advanced remote support tools to provide quick, secure, and economical analysis and repair. Phone: 888-435-7986. You can outsource specific parts of the project, or the entire project, to a third party. Other reports available with customizable options for your needs. We eliminate frustration and improve productivity by supporting people, not just technology. Progent is committed to knowledge transfer from Progent's consultants to customers. Progent's per-minute granularity and simple policy for billing prevent situations where quick repairs manage to end up as major bills. Why Businesses Need an MSP. When it comes to IT, expectations are high. With innovative approaches to solving everyday problems, we'll keep your hardware, software, and everything in between working as it should. Your IT infrastructure and systems are the framework that allow for business output 24x7x365.
He also expects integration off all the acquisitions into his company's PSA and RMA tools will be done by March, he said. We can provide backup and restore services, as well as remote access to your systems in the event of an emergency. Prior to that, General Informatics in November, 2021 acquired Versiant. Ticket notification & status.
END-USER SECURITY - Protects endpoint devices on and off the corporate network through malware remediation, continuous file and activity monitoring, and rapid response to cyberattacks. They handle all aspects of IT infrastructure, providing businesses with a one-stop solution for their technology needs. We always stay ahead of the entities that wish to attack your network. "We were a 40-person organization when acquired. GuardianX — system protection and management redefined. Businesses of all sizes increasingly recognize the need to combine internal IT staff with an external IT service provider to get the best of both worlds. Accreditation with the Better Business Bureau. Progent offers the skills of world-class online consulting experts for contract IT programs. A wide range of out-of-band devices can be used as this second means of ID validation such as an iPhone or Android or watch, a hardware/software token, a landline phone, etc. To find out more, please call us today! Visit to learn more.
This history of issues and responses is organized as a conveniently retrievable proprietary knowledge base that allows Progent's online support professionals to share their knowledge company-wide to ensure that the value of Progent's support grows daily. Based on your specific business processes, in-house capabilities, and other factors, you can get the exact support you need. Unlimited calling in the U. S. – Conferencing, call forwarding, music-on-hold. Progent provides online help on a per-minute billing plan, so you pay only for the services you use. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for urgent action. Our process ensures you have multiple copies of your data onsite and offsite to protect against any threat. Fill out this form to get a free consultation and find out how we can make your technology hassle-free! Establish a strong relationship with the MSP and maintain open communication to meet their needs.